At Poonam Panwar, your satisfaction is our top priority. We are confident in the quality of our Handwriting Improvement Course and stand by our commitment to delivering exceptional value. However, we understand that sometimes a product may not meet your expectations. To ensure your peace of mind, we offer a 5-day money-back guarantee on our handwriting course.
If you are not completely satisfied with your purchase, you may request a full refund within 5 days of your purchase date. To initiate a refund, simply visit our website at www.mysmartstudents.com and follow the instructions in our Refund Policy section. Our customer service team is available to assist you with any questions or concerns, making the process as smooth and hassle-free as possible.
To process your refund, please provide:
1. Your order number.
2. A clear reason for your dissatisfaction.
Our team will carefully review your request, and if it meets our eligibility criteria, a full refund will be issued to your original payment method within 3–5 business days.⚠️
Important: Refunds will not be granted for reasons such as if you not done 20 pages of handwriting practice and you need to send us after applying for refund that you have practice and you didn't find any improvement on you, as this is clearly mentioned and is an essential part of the course. Additionally, refunds will not be processed if more than 20% of the course has been accessed or completed. Refunds apply only to first-time purchases and will not be considered for repeat enrollments or previously refunded users.